Introductory word

The privacy policy of the web portal located on the halal-odmori.ba domain explains how we collect, process and use information from our visitors and regular users.

In terms of content, you may find links on our portal that point to the services of other companies. In this regard, when visiting them, please check whether your private data is protected and to know how they will use your data.

Keeping your information safe is very important to our business, but we cannot guarantee its complete security, since data available on the internet is always compromised in some way. If you suspect that your security has been compromised in that your password has been stolen from your user account or that for some other reason you are unable to access it, please contact us promptly at the support email. info@halal-odmori.ba.

When registering on our website, you consent to the use of your personal data by the halal-odmori.ba domain owner.

Consent

By using our portal, you accept the Privacy Policy and Terms of Use.

What data do we collect?

1. Information required for using the portal

When registering, in order to become a user of our website, you enter certain personal data such as: name, surname, e-mail, and username and password. The sole purpose of collecting this data is your registration on the portal, which results in the opening of your user account that is available to the public from the moment of its activation and is valid until its deletion or change of its visibility. A guest user can register, whose ultimate goal is to purchase certain services offered by halal-odmori.ba.

2. Information we have received from you

In addition to the personal information you have entered for the purpose of opening a user account, you can upload your private photo or a photo associated with you to your profile, and this is data that you optionally provide for use. If there is unauthorized use of your photo, halal-odmori.ba as the domain owner is not responsible, since you uploaded the photo at your own risk. Photos that you upload to our platform are available to halal-odmori.ba, but will not be misused.

3. Information automatically collected from visitors

Since the domain halal-odmori.ba uses the Google Analytics service, data that you have consciously or unconsciously made available on the Internet is automatically collected. This may include information about your gender, age, place of residence, interests, the language you speak, the internet provider and device you use, and information about how you reached our portal. If you do not want your data to be exposed, please adjust your privacy settings in the internet browser settings you use.
The web portal halal-odmori.ba uses cookies and similar technologies for the purpose of faster processing of data from the site, but also for the purpose of monitoring visitor behavior on the site. You can find more details about the use of cookies in a separate section. Information is automatically collected in the form of
a) cookies and
b) log file.

How do we use the collected data?

We collect, process and store your data in order to provide the best possible services related to the sale of tourist capacities. The collected information is also used for the purpose of monitoring the interests of our visitors and users, and for the purpose of better targeted marketing and higher quality advertising, as well as for the purpose of fulfilling our legal and statutory obligations, including:

1. Provision of services

- we provide the possibility of using and accessing the halal-odmori.ba website
– We monitor the behavior of our users and visitors to provide them with the best possible experience using the portal.
- we create a unique database of accommodation capacities within the borders of Bosnia and Herzegovina
-we provide visitors with the opportunity to easily reserve and purchase a specific service
- we provide different types of payment (by bank transfer, on the spot)
- we also provide technical support if our users encounter certain problems when using the platform
- we offer customers the opportunity to leave a rating/review on a specific service
– we provide access to our content, the purpose of which is to answer current questions, in the form of suggestions, advice, and the like.

2. Creating a safe environment

– The halal-odmori.ba domain on the Internet is available with the maximum level of security against any type of attack, which is further enhanced by adding an SSL certificate
– we adhere to the rules of use
– we comply with our legal obligations
we enforce the Rules of Use every day and prevent inappropriate use of our services by users
– registered users in the event of inappropriate behavior will have their user account permanently deleted, while the IP address of unregistered users of inappropriate behavior will be blocked from accessing the website.
– we continuously monitor internet security trends, and react in a timely manner and implement the highest level of security, which ultimately benefits us, but most of all, you as users and visitors to our site.

3. Monitoring and measurement for marketing campaigns and advertising purposes

– we adapt, measure and improve your advertising
- based on the collected data, we are able to create marketing campaigns that are targeted towards a specific group of people
– we adapt, measure and improve advertising
- based on the profiling of our users, we create a target audience for our ads and direct our content to their interests

4. Contact

We will contact you when:
- registration on our portal when you will receive the activation code in your e-mail account
- the reservation you make and any accompanying action related to it will be forwarded in the form of e-mail
- responses to your inquiry, suggestion, comment or criticism
– in the event of changes to the privacy policy and terms of use
- when halal-odmori.ba has a proposal for business cooperation for you

Sharing your information

Halal-odmori.ba undertakes to never sell your personal information, and will share it in the event of:

If you are our partner in renting out accommodation, it is possible that we will promote your ad for free through advertising channels on social networks Facebook, Instagram, through a post or story.
When publishing your content on Halal-odmori.ba, certain personal information you have provided to us will be publicly available on the internet (username, content location, contact information).
If you have shared your review on a certain content, keep in mind that it will be public, i.e. everyone will be able to read it.
All visitors will be able to see your user profiles, as well as your personal information that is an integral part of it. Note: You can adjust the visibility of the user account in the settings if you do not want your data to be publicly available.
Halal-odmori.ba may submit your data to courts, police bodies or government bodies or authorized third parties, if and to the extent that we are legally obligated or legally permitted to do so, or if such disclosure is reasonably necessary for: (i) compliance with our legal obligations, (ii) legal proceedings and responding to requests directed against Halal-odmori.ba, (iii) responding to verified requests related to criminal investigations or alleged or suspected illegal activity or any other activity that may expose us or our users to liability for damages, (iv) enforcing and managing our Terms of Use or other agreements with users, or (v) protecting the rights, property or personal safety of Halal-odmori.ba, its employees, users or members of the public.
Where appropriate, we may notify users of such legal requirements, unless: (i) such notification is prohibited by law, court order, or applicable law, or (ii) we believe that notification would be futile, ineffective, create a risk of harm or injury to an individual or group, or create or increase the risk of fraud against or to our users. In cases where we comply with legal requirements without prior notice for any of the above reasons, we will attempt to notify the user of the requirement after it has been fulfilled and when we determine, in good faith, that we are no longer prevented from doing so.
By using third-party services such as Google, Facebook, Bing. Some of the third parties will not always come from the European Union where personal data is extremely protected by GDPR regulations and therefore these parties may use your data. Halal-odmori.ba is committed to cooperating exclusively with services that are rated as safe on the internet.
In the event of a business collaboration, accumulated statistical data will be presented to business partners. It is important to emphasize that this data does not reveal anyone's identity.
The Halal-odmori.ba website will include advertising services that may access some of your information if a click through our site led you to their services.
In the event of a transfer of ownership by Halal-odmori.ba to another legal entity, Halal-odmori.ba undertakes to promptly notify users of any transfers of personal data.
In accordance with the law and legal regulations, we are obliged to share your data with law enforcement authorities if necessary.
For business development purposes, Halal-odmori.ba will use the accumulated statistical data necessary for profiling, market analysis, demographics and the like.

Cookies

Cookie policy

What are cookies?

A cookie is a file that is stored on a computer or mobile device when visiting websites. Using cookies, websites for example remember your actions and preferred settings (such as login, language, font size and other preferred settings related to display) and for this reason it is not necessary to re-enter them every time you return to the website, i.e. when browsing different pages of a particular website.

Types of cookies

Session cookies – they are temporary cookies that expire (and are automatically deleted) when you close your internet browser. We use them to provide access to content and to enable things you can do when you log in with your information at www.halal-odmori.ba.

Persistent cookies – usually have an expiration date far in the future and will remain in your browser until they expire, or until you manually delete them. www.halal-odmori.ba uses permanent cookies for functions such as "remembering" that the user is logged in on the page, which makes it easier for you as a registered user to use the Halal-odmori.ba website. We also use persistent cookies to better understand user habits and improve the site accordingly according to user usage patterns. This information is anonymous - we do not see individual user data.

How do we use cookies?

Cookies are used to recognize when a user has visited a website, to remember your preferences in order to improve and provide a personalized user experience, and to track user movement across pages in order to improve access to the information requested. All data on page movement is collected via cookies in a summary form only, using Google analytics tools. It is important to note that the information collected by Google is anonymized and based on it, neither Google nor we can obtain personal information about the visitor.

Third-party cookies

In some cases, by using links to other companies' websites, you may access third-party websites over which Halal-odmori.ba has no control and is not responsible for their cookie policy or content.

More information about cookies can be found here:

Purpose of using cookies

To ensure the correct operation of the website
correct display of content
customizing the interface, such as language selection, setting device parameters, and screen resolution and type

How to disable cookies?

The use of cookies can be turned off by changing the settings of your Internet browser. How to change the settings of the most common browsers can be found here:

Business partners and their advertising

On the Halal-odmori.ba page, you may find advertisements that will take you to sites outside of halal-odmori.ba, for whose authenticity and security Halal-odmori.ba is not responsible and does not guarantee. We suggest that you check whether your security and privacy are protected when visiting such sites.

Third-party ad servers use technologies such as cookies, JavaScript, or Web Beacons, which are used in their advertisements, as well as links displayed on the Halal-odmori.ba website, which are forwarded directly to the user's browser. Then they automatically receive information about your IP address.

These technologies are used to measure the effectiveness of their marketing campaigns and/or to personalize the marketing content you see on the pages you visit.

What you need to know is that Halal-odmori.ba has no control over these technologies used by third-party advertisers.

Third party privacy policies

The halal-odmori.ba privacy policy does not apply to advertisers and partners, or their websites. We suggest you check their privacy policies for more detailed information.

You can choose to enable cookies through the options of your individual browser.

Your rights

For questions regarding your rights, you can contact us at the e-mail address info@halal-odmori.ba or via the contact form on our website. Please note that we may request information from you in order to verify your authenticity.
All personal information except the username can be changed at any time in the settings of your user account.
You always have the right to request from us the correction of inaccurate information regarding your personal data or your content published on Halal-odmori.ba.
When deleting your account, all data is permanently deleted and will not be used for any purpose.
At any time, you have the right to file a complaint about the use of your data with the Personal Data Protection Agency (AZLP BiH).

GDPR rights to personal data protection

We want you to know your rights to personal data protection at all times. Every user has:

Right of access – You have the right to request copies of your personal data. This service is not free and we may charge you for it.
Right to rectification – You have the right to request correction of any information you believe is incorrect or to request completion of incomplete information.
Right to erasure – You have the right to request the erasure of your personal data, under certain conditions.
Right to restriction of data processing – You have the right to stop the processing of personal data, under certain conditions.
Right to object to data processing – You have the right to object to the processing of your personal data, under certain conditions.
Right to data portability – You have the right to request the transfer of your personal data that we have collected, to a third party/organization or directly to you, under certain conditions.

If you submit a claim to us, we are obliged to respond within one month. If you wish to claim any of the above items, please contact us.

CCPA privacy rights (do not sell my personal information)

Under the CCPA, among other rights, users in California (USA) have the right to:

Submit a request that a legal entity that collects personal data of consumers conceal from the public the categories and specific parts of personal data that the legal entity has collected from consumers.

Submit a request for the legal entity to delete any type of personal data about the consumer that the legal entity has collected.

Submit a request that a legal entity that sells consumer personal information not sell consumer personal information.

If you submit a request, we have an obligation to respond within one month. If you think you are infringing any of the above rights, please contact us.

Children's data protection

Another part of our priority is additional protection for children when using the Internet. We encourage parents and supervisors to observe, participate in, or monitor and guide children's activities online.

Halal-odmori.ba does not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child has provided this type of information to our platform, we encourage you to contact us immediately, and we will do our best to promptly remove such information from our databases.

Privacy Policy Changes

Halal-odmori.ba reserves the right to change the Privacy Policy if it happens. If you did not delete your account when you received notification of changes to the Privacy Policy, we consider that you agree with it.

Contact us

If you have any complaints regarding the Privacy Policy, you can contact us at any time via e-mail. info@halal-odmori.ba.

More information

The controller is halal-odmori.ba.

For additional information, you can contact us at info@halal-odmori.ba